Chapter 1. Routing Calls

In this chapter, we will discuss routing calls in various scenarios:

  • Internal calls
  • Incoming DID calls
  • Outgoing calls
  • Ringing multiple endpoints simultaneously
  • Ringing multiple endpoints sequentially (simple failover)
  • Advanced multiple endpoint calling with enterprise originate
  • Time of day routing
  • Manipulating To: headers on registered endpoints to reflect DID numbers
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